Online top-up
Card or mobile payment connected to billing.
My GETESA
My GETESA
A self-care hub for the most important tasks: data, top-ups, balance, support and agencies.
Available now
What do you need to do?
*100#
Buy data
Dial *100# to view bundles and activate the best option.
*122# Top up balanceUse a scratch card with *122*code# or call 222.
#222# Check balanceDial #222# or call 222 from your GETESA number.
Form Request serviceSend your details so GETESA can confirm availability by address.
Agencies Find an agencySearch Malabo or Bata and view care channels.
444 Get supportSearch help by top-up, roaming, contract or registration.
USSD
Everything within reach of your phone
GETESA can turn these codes into a clear digital experience: activate data, check balance, top up, transfer and confirm your number without visiting an agency.
*100#
Available now
Useful codes
| Code | Action | Note |
|---|---|---|
| *100# | Data bundles | View available offers from a GETESA number. |
| #222# | Balance check | Check all balance types. |
| *122*Top-up PIN# | Scratch-card top-up | Top up with a scratch card. |
| *111*phone number*amount*PIN# | P2P transfer | Send balance to another number. |
| *114*old PIN*new PIN*new PIN# | Change transfer PIN | Change the PIN used for P2P transfers. |
| *127*phone number*amount*PIN# | Reseller transfer | Balance transfer between resellers. |
| *126*phone number*amount*PIN# | Reseller to subscriber | Transfer balance from reseller to customer. |
| *128*old PIN*new PIN*new PIN# | Reseller PIN | Modify reseller PIN. |
| #123# | Reseller balance | Check reseller balance. |
| #99# | My number | Check your own number. |
| 444 | Customer care | Support from a GETESA number. |
Roadmap
Digital services GETESA can connect
Customer area
Usage, invoices, linked lines and tickets.
Incident status
Outages, planned works and area updates.