Terms of Use

Informational translation. For legal use, validate the final text with legal counsel.

1. Owner identification

GETESA, General de Telecomunicaciones SA, operates this website and provides telecommunications services in Equatorial Guinea.

2. Purpose and acceptance

Accessing and using the site implies acceptance of these terms, without prejudice to the specific conditions of each service.

3. Proper use of the site

Users must use the site lawfully and must not damage systems, content, services or third-party rights.

4. Telecommunications services

Subscription, line registration, top-ups, bundles, roaming and customer care are governed by the conditions communicated by GETESA and applicable regulations.

5. Tariffs and promotions

Published prices are informational. In case of discrepancy, the current official tariff sheet and GETESA's communicated conditions prevail.

6. Support and complaints

For enquiries or complaints, call 444, visit an agency or write to contacto.web@getesa.org.

7. Intellectual property

The content, trademarks, images and site elements belong to GETESA or their authorized owners.

8. Liability

GETESA seeks to keep information updated, but does not guarantee total absence of errors, interruptions or incidents outside its control.