Privacy Policy

Informational translation. For legal use, validate the final text with legal counsel.

1. Data controller

GETESA is responsible for processing personal data collected through the site and its customer care channels.

2. Data we may process

We may process identification, contact, contract, billing, communications, incident and technical data needed to provide the service.

3. Purposes

Service delivery, customer care, billing, network maintenance, legal compliance, fraud prevention and commercial communications where applicable.

4. Legal basis

Processing is based on the contractual relationship, legal obligations, legitimate interest and consent where required.

5. Recipients

Data may be shared with competent authorities, technology providers, partner entities and third parties required to provide services.

6. Rights

You may request access, correction, deletion, objection, restriction or other applicable rights at an agency, by calling 444 or at contacto.web@getesa.org.

7. Cookies

The site uses technical cookies and third-party services such as Google Maps, fonts and social links, subject to their own policies.

8. Security

GETESA applies technical and organizational measures to protect data and preserve communications secrecy in accordance with the law.